asurion customer service is a global provider of technology protection services. They offer extended warranty coverage for electronics, mobile phone insurance and technical support, and product replacement services for consumers and businesses. Their products and services are available from wireless service providers, retailers and electronics manufacturers. They have over 200 million customers worldwide. Asurion is headquartered in Nashville, Tennessee.
As a leader in customer experience, asurion works to ensure they have the best possible customer service available to their customers. They partner with Confirmit to deploy their Voice of the Customer process, which empowers their customers to openly share their feedback with a third party. This gives asurion the opportunity to improve their customer experience with every interaction.
In addition to offering a comprehensive plan that covers all your home tech, Asurion has also expanded their repair network to include more locations, allowing for quicker repairs and replacements. In the event of a claim, the Asurion claims team will work with you to provide you with an estimated time frame for when you can expect your device back.